Our registered business name is: Prins Real Estate. We operate as Broadbeach Real Estate. Our Group is in the unique position of providing:
- a full range of Broadbeach real estate services
- five-star short-term holiday accommodation, including our Broadbeach apartments
- Broadbeach apartment management for investors seeking holiday-rental income.
Our market strength is that the Broadbeach apartments we are involved in for sale, rental or management are in five star resorts where we either own resort apartments, or have owned holiday apartments, or are managing Broadbeach resort apartments for investors.
Gold Coast Luxury Apartments Group - who we are, how we started:The group’s founders, Hendrik & Jennifer are originally from New Zealand. We are a husband & wife team with international experience in luxury tourist-accommodation & hospitality services. We manage everything ourselves, day to day! We do the marketing, take bookings & payments, arrange equipment-rental for guests, arrange the cleaning, ensure sound standards of presentation, etc. We provide a superior tourist hospitality service! Guaranteed location – Broadbeach apartmentsPrivate owners like us who own only one or two holiday apartments in a resort can guarantee that you get a particular apartment. On-site managers have large numbers to look after in any one resort, and cannot give such a guarantee. What you get is “subject to availability when you check in”! So you could end up with something with a poor ocean view or on a very low floor. But we guarantee your ocean views! |
Our 4 holiday apartments – amongst the very best in the Gold Coast – see above!
WE ARE ALREADY RECEIVING OVERSEAS TOURIST ENQUIRIES ABOUT THE ABOVE TWO ORACLE RESORT APARTMENTS! |
How we now operate: off-site management of our Broadbeach apartments and Q1 resort apartments
We are a registered business with ABN, registered business name (with Queensland Government) and a registered Merchant (with ANZ Bank), so that we can take visa, mastercard & amex payments. We do our own marketing, arrange cleaning (through part-time staff), and personally monitor the condition of our apartment after guests have checked out.
- Check in: guests phone us before they arrive at the apartment (two mobile numbers are provided in advance), we then meet them in the lobby, arrange secure car parking, take them to the apartment and explain important features. Normal check in time is 2 pm. For guests arriving early, we can usually store their luggage in the apartment. At check in we also deliver all the rental equipment ordered (eg. cots, high chairs, prams, roller beds, kiddy lounge suites, etc.); we also provide maps and tourist brochures, and advise on any arrangements made for transfers, tours, etc.
- Check out: simple, guests just leave the keys in the apartment; check out time is 10 am – cannot be later because cleaners arrive sharp at 10.05! Usually we can store your luggage up to 12 noon if necessary. Note that we, as owners, carefully inspect the apartments after guests have checked out, to ensure that the apartments have been left in a tidy condition, and that there is no damage.
NOTE: departing tourists do not have to wash any linen/towels – this is arranged by the cleaners; cutlery and crockery should be washed by guests – dishwasher and powder is provided. Note also that our Broadbeach apartments are fully self-contained.
Booking & registration – The Wave, and our apartments Broadbeach
Once a booking has been made, we require a non-refundable deposit to secure the booking with the balance payable 2 weeks before arrival. We follow normal industry practice (and as required by our insurers), by requiring guests (i) to sign a registration form (includes provisions making guests responsible for any damage), and (ii) to provide suitable ID, and a copy of a valid credit card (copies of passports in the case of overseas guests).
Our holiday apartments: The Wave - Q1 – Broadbeach on the Park – The Oracle
Note that these resorts are not hotels - there is no daily service or room service. We provide a “mid-stay service” for guests who stay longer than 7 nights. However, increasingly, tourists are requsting more frequent, or daily cleaning services; these can be provided at an extra cost.